Accounts

To access certain features you may need an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify us promptly of any unauthorized use.

Purchases and Access

When you purchase a course, you receive a limited, non‑transferable license to access the content for personal use during the access period specified at checkout. We may update content to improve accuracy or pedagogy without notice.

Refunds

Self‑paced courses: refundable within seven (7) days if less than twenty percent (20%) of the content is accessed. Cohort and workshop offerings follow event‑specific policies communicated during enrollment.

Acceptable Use

• No sharing of accounts or unauthorized distribution of materials.
• No automated scraping or misuse of the site.
• Respect for other learners and staff in all communications.

Intellectual Property

All materials, including text, methods, and organization, are owned by Longgate Atelier of Memory and protected by applicable laws. Nothing grants rights beyond the limited license above.

Disclaimers and Limitation of Liability

We provide educational services “as is.” We do not guarantee specific scores, grades, or outcomes. To the fullest extent permitted by law, we disclaim warranties and limit liability for indirect or consequential damages.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles, and disputes shall be resolved in state or federal courts located in San Francisco County, California.

Contact

For questions about these Terms, contact [email protected] or call +1 (415) 799-2046.